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Restaurant Manager-Front of House Goodstone

Restaurant Manager-Front of House

Full Time • Goodstone
Benefits:
  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee discounts
  • Health insurance
  • Paid time off
  • Training & development
  • Vision insurance
  • Wellness resources
Title:                Restaurant Manager-Front of House 
Department:   Restaurant 
Company:       The Goodstone Inn & Restaurant
Reports To:     General Manager
 
Job Summary
The Restaurant Manager – Front of House is responsible for leading daily front-of-house operations and ensuring a consistent, high-quality guest experience. This role provides visible leadership on the floor, supports service execution, and plays a key role in stabilizing and rebuilding the front-of-house team during a period of transition. This position works closely with the Executive Chef and General Manager. While the role does not oversee back-of-house operations, it is responsible for front-of-house service standards, staffing, training, and guest satisfaction. This is a hands-on leadership role suited for someone who thrives in a small, evolving hospitality environment and is comfortable leading from the front.
 
Essential Duties and Responsibilities
Front-of-House Operations
  • Own and oversee daily front-of-house restaurant operations.
  • Maintain consistent service standards aligned with Goodstone’s hospitality expectations.
  • Ensure proper execution of service flow, pacing, and guest engagement during service.
  • Be highly visible and actively engaged on the floor during peak service periods.
  • Address guest concerns in real time and ensure thoughtful service recovery when needed.
Team Leadership & Staffing
  • Lead, schedule, train, and support front-of-house staff.
  • Establish clear expectations, accountability, and professionalism within the FOH team.
  • Step in as needed during staffing shortages to support service continuity.
  • Foster a collaborative, team-oriented environment focused on service excellence.
  • Partner with leadership on hiring, onboarding, and training efforts.
Collaboration & Communication
  • Work collaboratively with the Executive Chef to ensure smooth service execution.
  • Maintain open communication between FOH and BOH to support a cohesive guest experience.
  • Partner with the General Manager on operational priorities and improvements.
Wine Knowledge & Service Support
  • Support wine service standards in the dining room.
  • Confidently assist guests with wine selections and basic pairing recommendations.
  • Provide guidance to service staff on wine fundamentals and proper service techniques.
  • Ensure wine is stored, handled, and served appropriately.
Qualifications
Experience: 
  • 3–5 years of experience in restaurant management, front-of-house leadership, or a similar supervisory role.
  • 3–5 years of hands-on wine experience in a restaurant or hospitality setting.
  • Working knowledge of wine varietals, regions, service standards, and basic food pairings.
  • Strong leadership presence with a floor-first, guest-facing approach.
  • Comfortable operating in a hands-on, fast-paced, and evolving environment.
  • Ability to solve problems, adapt, and take ownership of outcomes.
  • Flexible schedule required, including evenings, weekends, and holidays.
  • Sommelier certification is not required.
Work Environment & Physical Requirements
  • Active restaurant environment requires prolonged standing and walking.
  • Ability to lift up to 50 pounds occasionally.
  • Frequent interaction with guests and staff.
  • Clear communication and attention to detail are required.
Supervisory Responsibility:
This position supervises front-of-house staff during service.
 
Work Environment:
  • Fast-paced, upscale restaurant environment.
  • Regular interaction with guests, staff, and leadership.
  • Must be visible and engaged on the floor during peak service periods.
Additional Notes
This job description is not intended to be a comprehensive listing of all duties or responsibilities. Duties may change at any time, with or without notice.
 
Equal Opportunity Employer
Goodstone Inn & Restaurant is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Goodstone Inn & Restaurant is a drug-free workplace. Pre-employment and ongoing drug and alcohol screenings may be required.
Compensation: $60,000.00 - $75,000.00 per year

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.





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